How to get started with Adobe Acrobat Reader. Install Acrobat Reader on your system. 1. Download the acroread.exe file (Acrobat Reader) from the CHIPS BBS or Tech Pubs Network to your system in the root directory. 2. In Windows, go to File Manager and select the directory where the acroread.exe file is located 3. Double click on acroread.exe. 4. Follow the installation instructions for Adobe Acrobat Reader. Working with Acrobat Reader 1. Double Click on the Acrobat Reader Icon in Windows. An Open File box will be displayed. 2. Select the .PDF document file that you wish to access. Reviewing the Document ù You may scroll through the document using the up and down arrows located on the right hand side of the screen. ù To view the document using with bookmarks, in the main menu go to View, and select Bookmarks and Page (Ctrl 7). ù With the bookmarks, you may jump to different areas in the document by clicking on the file folders next to the subject that you are looking for. ù Bookmarks with a triangle symbol contain subbookmarks. You can view these by clicking on the triangle, then clicking onto the folder. Printing the Document 1. Go to File and select Print. Troubleshooting Tips CANON BJC 800 PRINTER - In order to properly print text, graphics, and images to this printer be sure to check the "Use Print Manager" option in the Printers control panel. DOT-MATRIX PRINTERS - Printing to non-PostScript dot-matrix printers with non-square pixels (eg. unequal resolutions such as 240 x 144) is not supported. MACH 32 VIDEO CARD FROM ATI - If you are using the MACH 32 ATI card, be sure to use the 256-color mode with the Color Palette ON. In other words, do not use the 256- color mode with the color palette off. For Acrobat, make sure the Palette is ON. NEC ULTRALITE VERSA LINEAR DRIVER - Rotated images may display with artifacts when using the UltraLite Versa Linear 640x480 256 color video driver. Solution: Use the UltraLite Versa 640x480 256 color driver. OS/2 - Acrobat should run in the Windows 3.1 compatibility mode of OS/2 2.1 and OS/2 2.1.1. PAGE CACHING - Page caching is disabled for 16-bit and 24- bit displays and the option is grayed out in the General Preferences dialog. PC TOOLS FOR WINDOWS 1.0 - No Adobe Acrobat 2.0 group is created and no program items/icons are created. See INSTALL problem above for description of workaround. PRINTING FROM FILE MANAGER - Only one PDF file at a time can be selected and printed from the File Manager. ROTATING PAGES - Rotating pages results in the loss of thumbnail images for those pages. You can regenerate the thumbnails by choosing Edit/Thumbnails/Create All. ROTATED/TRANSFORMED TRUETYPE FONTS - You may encounter some problems with displaying or printing rotated or otherwise transformed TrueType fonts. This is a limitation of TrueType and Windows. For best results, we recommend you use Adobe PostScript Type 1 fonts in your documents. STANDARD MODE - Acrobat Exchange 2.0 does not work in standard mode; you must be running Windows 3.1 in enhanced mode. SUMMARIZE NOTES PAGE SIZE - The page size used for the PDF file created with the Tools/Summarize Notes command is always Letter (8.5 x 11 inches) size. Changing the page size from the File/Print Setup menu has no effect. TRUE TYPE - TrueType fonts cannot be reencoded. Because of this limitation, documents that were created using some special characters in a Type 1 font may not display correctly if a TrueType version of the font with the same name is installed on your system. When this happens, the error message "Some text in the font and character 'FONTNAME ###' could not be displayed or printed correctly. The font could not be reencoded." is displayed. Since the Acrobat installers do not replace TrueType versions of Times, Helvetica, and Courier you may get this message with these fonts. Solution: Use the Custom Install option to install a Type 1 version of these fonts. WINDOWS FOR WORKGROUPS - The Windows for Workgroups Netware extensions (\windows\netx.com) have been known to cause problems with Acrobat Exchange's Open dialog, as well as other application's Open dialog. Solution: Contact Microsoft. HP LASERJET PRINTING - PCL Printing: The printer drivers shipped with Microsoft Windows 3.1 for the HP LaserJet III, IIID, IIIP, and IIISi printers may not work well with Acrobat Exchange (and other applications for that matter). Adobe recommends you use a PCL printer driver based on the Universal Printer Driver V.3.1.2. Here are four ways to get this driver: 1. COMPUSERVE. Type "GO MSL" to get to the Microsoft Software Library forum. Download the file named "HPPCL5.EXE". Place this file on an empty, formatted DOS diskette then from DOS run the file to extract the driver and installation instructions which are in the file named printer.txt. 2. MICROSOFT'S BULLETIN BOARD. Microsoft's bulletin-board download service can be reached at 206-936-6735. It supports up to 9600 baud and you should set up your modem to use 8- bit, 1 stop bit, and no parity. Once connected, there is a menu-driven bulletin board. Download the file named "HPPCL5.EXE" and follow the same directions as above. 3. MICROSOFT. If you don't have a modem, you may call Microsoft directly at 206-637-7098 or 800-426-9400 and obtain the LaserJet III printer drivers on a diskette. 4. HEWLETT PACKARD. Again, if you don't have a modem, you may call Hewlett Packard directly at 303-353-7650 and obtain the LaserJet III printer drivers on a diskette. You may also use this number to obtain the latest printer drivers for the HP LaserJet 4, DeskJet, and PaintJet families of printers. If you experience problems printing to HP LaserJet printers in the 600-dpi mode (the newer LaserJet 4 family of printers have this capability) try switching back to 300-dpi mode or if it is equipped with a PostScript option, use the PostScript mode for 600-dpi printing. This 600-dpi PCL5 printing problem does not seem specific to Acrobat. If outline-style text is printing incorrectly to a PCL printer (outlines printing on top of black characters) make the following change in the ATM Control Panel: check the option to "Print ATM Fonts as Graphics." To properly print certain special text effects (such as shadow, zoomed text, or outlined text) to non-PostScript printers it may be required to select the Print ATM Fonts as Graphics option in the ATM Control Panel. Certain printer drivers including the LaserJet PCL4 (Series II and higher), PCL5 (LaserJet III and LaserJet 4 families) and the Lexmark PPDS (4029 & 4029) always print black soft fonts on top of images and non-black text strings. Documents with various graphic images may not print correctly to the LaserJet 4 in PCL mode at 600 dpi unless the Graphics option in the Windows printer driver setup is set to Raster mode. To increase printer performance of documents formatted entirely in landscape orientation to non- PostScript printers the printer driver must be set in landscape orientation in the Windows printer setup. Postscript Printing Adobe PSPrinter 2.1.1 Driver - You may experience problems when printing from Acrobat Exchange 2.0 when using the Adobe PSPrinter 2.1.1 printer driver. The problems occur in printing certain documents that use TrueType fonts or extended characters, such as typographic quote marks. A PSPrinter 2.1.2 update that fixes both of these problems should be available early November 1994. The PSPrinter 2.1.2 update upgrades an installed version of PSPrinter 2.1.1 to 2.1.2 and will be available from the following sources: 1. COMPUSERVE - Type "GO ADOBE" to get to the Adobe forum. 2. ADOBE BBS - A 24-hour-a-day bank of information. Dial +1- 408-562-6839. The update will be located in the Adobe Acrobat Conference, Library Files section, Windows folder. 3. FTP - Adobe's ftp Server is at ftp.adobe.com. 4. WORLD WIDE WEB - Adobe's World Wide Web server is at www.adobe.com. 5. PHONE - Call 800-521-1976 to have the PSPrinter 2.1.2 update disk sent to you directly. Shipping and handling charges may apply. Note: The update is not the complete, standalone PSPrinter 2.1.2 driver. It will only update a previously installed version of PSPrinter 2.1.1. Memory Issues - If you encounter problems, such as a "VMerror," printing to PostScript(TM) Level 1 or 2 printers it may be because the printer has little available memory (for example, a non-upgraded LaserWriter, LaserWriter Plus, LaserWriter II NT or NTX). There are two potential solutions to this problem: 1/In the General Preferences dialog (select from the Edit/Preferences menu) you may choose to use Serif only or Sans only for font substitution. This frees up additional memory in the printer and chances are your document will print successfully. 2/The other option is to purchase more memory for your printer. Apple Personal LaserWriter NT - If you are using an Apple Personal LaserWriter NT printer that has not been upgraded to a Personal LaserWriter NTR, Acrobat Exchange won't be able to print substitute fonts. Contact your Apple dealer for information on upgrading your printer. Adobe Technical Support Tel #'s: (800) 87-ADOBE or, (206) 628-2746