Adapter diagnostics v1.05 Running Diagnostics for Intel EtherExpress(TM) PRO/100+ TX PCI Adapters ======================================================= The diagnostic software lets you test the adapter to see if there are any problems with the adapter hardware, the cabling, or the network. It's a good idea to run diagnostics every time you install an adapter. You can also use diagnostics to isolate problems during troubleshooting. DOS and Windows* 3.1 Users ========================== NOTE: If you want to test the adapter with a responder on the network, skip to the procedure after step 5. 1 Restart your computer without loading any PRO/100+ adapter network drivers. NOTE: If network drivers are installed, you must first unload or disable them or reboot your computer without loading them. 2 Disconnect the network cable from the adapter under test. (Leaving the cable connected will cause the test to fail.) 3 Insert the Configuration and Drivers disk into a drive, switch to that drive, and at the DOS prompt, type SETUP 4 From the Board Menu, select the adapter you want to test. (If you have only one adapter installed, the Board Menu doesn't appear.) 5 From the Main Menu, select Test Adapter. Then select Test Adapter again. The program runs a series of tests that make sure the adapter is functioning properly. 6 Repeat steps 2 - 5 for each adapter installed in the computer. To test the adapter with a responder on the network --------------------------------------------------- 1 Go to a computer on the same network segment with a PRO/100+ adapter installed. NOTE: if you disconnected the network cable from a PRO/100+ adapter in the preceding test, reconnect it now. 2 If this computer already has adapter network drivers installed, restart the computer without loading them. For example, if the drivers are loaded from the AUTOEXEC.BAT file, add REM in front of each line that loads a driver. Or, boot from a DOS disk. 3 Run the diagnostics program for the adapter that's installed in the computer (such as SoftSet, SETUP, or PROSet). 4 From the Main menu, select the command for testing the adapter, then select Set up as diagnostics responder. 5 Return to the computer you want to test. Run SETUP, choose Test adapter, and then choose Continuous Network test. Windows NT* Users ================= If you have not already installed new drivers from the Configuration and Drivers disk: 1 Double-click the Network icon in the Control Panel. 2 Click the Add Adapter button. 3 Don't select an adapter from the list. For NT 3.51, scroll to the end of the list (NT 3.51) and select: Requires disk from manufacturer. For NT 4.0, click Have Disk. 4 Insert the Configuration and Drivers disk into your floppy drive and click OK. In NT 4.0 click Close to complete the process. The drivers are copied and the PROSet utility launches. 5 Click the Test button. If you've just added the adapter, the network driver won't be active and the diagnostics will test the adapter and its connection to the network. If you're testing an adapter that's already been installed, the network driver will probably be active and the diagnostics will test the driver. This diagnostic tracks the driver's actual network activity. If you have already installed the drivers: 1 For NT 3.51: Double-click the PROSet icon in the Control Panel. For NT 4.0: Open the Network Control panel, go to the Adapters tab, select an adapter and click Properties. 2 Click Test on the window that appears. If you have more than one adapter, first select the adapter from the displayed list. If you've just added the adapter, the network driver won't be active and the diagnostics will test the adapter and its connection to the network. If you're testing an adapter that's already been installed, the network driver will probably be active and the diagnostics will test the driver. This diagnostic tracks the driver's actual network activity. Windows 95 Users ================ Use PROSet to test the adapter: 1 Double-click the PROSet icon in the Control Panel (if the icon is not present, you may need to install PROSet; see installation instructions below). 2 Click Test on the window that appears. If you have more than one adapter, first select the adapter from the displayed list. When using PROSet, you have two testing options: A. Test the adapter and driver together: The adapter and driver test doesn't require you to unload the NDIS driver. a. Click Test NDIS. b. When the test is complete, click OK to exit. B. Test the adapter hardware: The adapter hardware test unloads the NDIS driver. a. Click Unload NDIS. b. After the NDIS driver unloads, click OK to continue. c. When the test is complete, click OK to exit. PROSet reloads the driver. d. Restart the computer. You must restart the computer before accessing any network drives. Installing the PROSet adapter diagnostic and configuration software ---------------------------------------------------------- PROSet allows you to test the adapter in the Windows 95 environment. It can also resolve some Windows 95 issues that may result from changing or updating adapter hardware. 1 From the Explorer, double click on the 3.5 floppy disk icon. The Explore function can be accessed by clicking on the Windows 95 Start button with the right mouse button. 2 Locate the PROSet icon in the root directory of the diskette and click the right mouse button. From the menu that appears, click Install. 3 When the PROSet software has been copied to your computer, go to the Control Panel and click on the PROSet icon. PROSet examines your computer and displays the PROSet window. This window shows the adapter's I/O address, interrupt and Ethernet address. NOTE: The adapter's interrupt is set by the computer's BIOS. If you have to change the interrupt, some computers allow you to change this setting, and some don't. Check your computer's documentation for details. PROSet will inform you of any problems with the current setting. 4 Click Test to begin diagnostics. * Third-party trademarks are the property of their respective owners.